Last Updated: 21/11/2025
Bright Wipe Clean (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use and safeguard your personal information when you visit our website brightwipeclean.com.au or use our cleaning services across Australia.
1. Information We Collect
A. Information you provide to us
We may collect personal details when you:
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Submit a quote request
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Fill out a contact form
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Make a booking
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Call or email us
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Communicate with us on social media
This information may include:
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Name
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Phone number
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Email address
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Address or service location
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Booking details
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Any information you choose to share
B. Automatically collected information
When you visit our website, we may automatically collect:
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IP address
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Device and browser type
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Pages viewed
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Time spent on the site
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Cookies and tracking data
C. Payment Information
If payments are processed online, they are handled through secure third-party gateways.
We do not store full credit card details.
2. How We Use Your Information
We use the information we collect to:
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Provide quotes and respond to inquiries
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Deliver cleaning services
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Confirm bookings and communicate with you
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Improve our website and customer experience
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Send service updates or confirmations
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Maintain safety, security and record-keeping
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Marketing or promotional communication (you may opt out anytime)
We do not sell, rent, or trade your information with third parties.
3. Sharing Your Information
We may share your information with:
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Team members or contractors assisting with services
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Payment processors
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IT, analytics or website service providers
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Legal authorities if required
All third parties follow data protection standards and handle your information appropriately.
4. Cookies & Tracking Technologies
Our website may use cookies to improve your browsing experience. Cookies help us:
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Understand website traffic
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Analyse visitor behaviour
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Enhance website performance
You can disable cookies in your browser settings, although certain features may not work correctly.
5. Data Security
We take reasonable steps to protect your personal information from:
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Unauthorised access
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Loss
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Misuse
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Alteration
However, no method of online transmission or storage is completely secure.
6. Marketing Communication
You may receive:
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Booking confirmations
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Service reminders
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Promotional messages
You can unsubscribe from marketing emails at any time.
7. Third-Party Links
Our website may contain links to external sites.
We are not responsible for the privacy practices or content of those websites.
8. Access to Your Information
You may request to:
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Access personal information we hold
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Correct or update details
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Request deletion where legally permitted
To make a request, contact us at:
📧 info@brightwipeclean.com.au
📞 +61 424 676 059
9. Children’s Privacy
Our services are not intended for individuals under 18.
We do not knowingly collect data from minors.
10. Changes to This Policy
We may update this Privacy Policy occasionally.
The latest version will always be available on our website.
11. Contact Us
If you have any questions about this Privacy Policy or how we manage your data, contact us:
Bright Wipe Clean
📞 +61 424 676 059
📧 info@brightwipeclean.com.au
🌐 https://brightwipeclean.com.au